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Cloud Cost Optimization: Proven Strategies to Reduce Waste and Improve Efficiency

Cloud Cost Optimization: Proven Strategies to Reduce Waste and Improve Efficiency

As organizations expand their digital footprint in the cloud, the financial impact has become increasingly significant. Cloud computing has revolutionized how businesses operate, providing unprecedented scalability and flexibility. However, this convenience introduces a new level of financial complexity that many businesses find difficult to manage.

Cloud spending is no longer a minor line item—it now represents a substantial operational expense. As cloud adoption accelerates and workloads grow, so does the risk of uncontrolled and escalating costs. Without a strategic, proactive approach, organizations can quickly face unexpected bills that erode profitability and limit investment in innovation.

Cloud spending trends for 2025

Industry reports consistently highlight the upward trajectory of cloud expenditure. Gartner forecasts worldwide end-user spending on public cloud services to reach nearly $723 billion in 2025, and this trend is projected to continue well into 2026 and beyond.

This surge is driven by factors like increased data generation, the adoption of advanced technologies like AI and machine learning, and the ongoing migration of workloads to the cloud. However, alongside this growth comes the pressing need for cloud cost optimization and more sophisticated cloud cost management practices. Understanding these trends underscores the urgency for effective cloud cost management.

The hidden costs of inefficient cloud usage

Many organizations are unaware of the extent of their cloud waste. Research indicates that approximately 30% of cloud spend is wasted on unused or underutilized resources. This inefficiency stems from various factors, including overprovisioned resources, idle instances, and inappropriate storage tier selection. Without proper cloud cost efficiency measures, organizations risk diminishing their return on cloud investments and compromising their competitive edge.

Beyond the obvious monthly bill, inefficient cloud spending can introduce a range of hidden costs. These include:

  • Missed opportunities: Overspending on the cloud can divert funds from strategic initiatives and innovation.
  • Reduced profitability: Inflated cloud costs directly impact the bottom line, thus eroding profit margins.
  • Budget overruns: Unpredictable cloud bills can lead to significant budget deviations, making financial planning challenging.
  • Strained resources: Managing unexpected cloud costs can consume valuable time and effort from IT and finance teams.
  • Slower growth: Limited resources due to overspending can hinder a company’s ability to scale and expand.

Cloud cost optimization isn’t just about saving money; it’s about maximizing the value derived from your cloud investments. By implementing effective strategies, businesses can achieve a higher return on investment (ROI) while maintaining the performance and reliability they need. It’s about working smarter, not just spending less.

Understanding cloud cost optimization

Cloud cost optimization involves implementing strategies, practices, and tools to maximize cloud value while minimizing unnecessary expenditure. It involves implementing strategies and best practices to ensure that organizations are only paying for the resources they actually need and use, without compromising performance, security, or scalability.

Defining efficient cloud resource management

Efficient cloud resource management is all about striking the right balance between cost and performance. It includes the continuous monitoring, adjustment, and governance of cloud environments to ensure optimal performance at the lowest possible cost. This includes right-sizing instances, implementing auto-scaling, utilizing reserved capacity, and selecting appropriate storage tiers based on access patterns and data criticality. Cloud efficiency aims to avoid both underutilization and overutilization. 

Common cloud waste patterns to identify immediately

Identifying where your cloud spending is going is the first crucial step in optimization. Several patterns consistently contribute to unnecessary cloud expenditure, they are:

  • Idle resources: Virtual machines, databases, or load balancers that are running but not actively serving any traffic or performing computations.
  • Overprovisioning resources: Instances or services that have been configured with more capacity (CPU, memory, storage, bandwidth) than they actually require. You’re paying for horsepower you’re not using.
  • Inappropriate instance types: Using premium instance types for non-critical workloads.
  • Orphaned resources: Resources that were created for a specific purpose but were not properly decommissioned after that purpose ended. These remaining resources continue to incur costs without providing any value.
  • Unattached storage volumes: Storage volumes that are provisioned but not associated with any running instances.
  • Underutilized reserved instances: If reserved instances (discounted capacity purchased in advance) are not fully utilized, the potential cost savings are lost.
  • Inefficient storage management: Storing infrequently accessed data on expensive, high-performance storage tiers.
  • Lack of tagging and visibility: Without proper tagging, it’s difficult to understand which teams, projects, or applications are driving cloud costs, hindering effective cost allocation and accountability.

Identifying these patterns is the first step towards implementing effective cloud waste reduction strategies and the role of cloud cost optimization services and tools is paramount in tackling these challenges. 

Identifying cloud waste: where businesses lose money

Pinpointing the specific areas where cloud spending is inefficient is crucial for effective optimization. Understanding the common culprits of cloud waste empowers businesses to take targeted action and realize significant savings.

Visibility as the foundation of cost control

Comprehensive visibility into cloud resources and their associated costs provides the foundation for any successful cloud cost optimization initiative. Before any optimization can occur, organizations need a clear and comprehensive view of their cloud usage and spending. This involves gaining insights into:

  • Resource consumption: Tracking the utilization of compute instances, storage, databases, networking, and other cloud services.
  • Cost allocation: Understanding which departments, projects, or applications are responsible for specific cloud costs.
  • Spending trends: Analyzing historical data to identify patterns, anomalies, and areas of increasing expenditure.

Without this visibility, businesses are operating in the dark, making it impossible to identify and address inefficiencies effectively.

Implementing comprehensive tagging for cost allocation

Tagging (or labeling) cloud resources allows organizations to categorize and track costs by business unit, project, environment, or other relevant dimensions. This granular visibility enables more accurate cost allocation and highlights opportunities for optimization. Effective tagging strategies include:

  • Mandatory tagging policies for all resources
  • Automated tag enforcement
  • Regular tag compliance audits
  • Standardized tagging nomenclature across cloud platforms

Consistent and comprehensive tagging enables accurate cost allocation, detailed reporting, and the implementation of cost-based policies and controls.

Setting up effective monitoring and alerting systems

Proactive real-time monitoring and alerting are essential components of cloud cost management. By setting up alerts for predefined thresholds and notification systems, businesses can be notified of:

  • Unexpected spikes in usage: Identifying potential anomalies or runaway costs.
  • Underutilized resources: Highlighting opportunities for right-sizing or decommissioning.
  • Budget exceedances: Triggering alerts when spending approaches or exceeds allocated budgets.

Effective monitoring and alerting empower teams to take timely action, preventing minor inefficiencies from escalating into significant cost overruns.

Proven strategies for cloud cost optimization

Once cloud waste is identified, a range of proven strategies can be implemented to optimize spending and improve efficiency. Implementing structured strategies for cloud waste reduction can yield substantial cost savings without compromising operational efficiency or application performance.

Resource right-sizing: The cornerstone of cost efficiency

Right-sizing involves cloud resource optimization, that is, adjusting the capacity of cloud resources like VM instance types, database sizes, storage volumes etc,. to match actual workload requirements. Over-provisioning is a common source of waste, where resources are allocated with more capacity than needed. Right-sizing ensures that you are paying for the resources you actually consume and should be an ongoing process in the organization. This often involves:

  • Analyzing historical utilization data: Identifying periods of peak and low demand.
  • Monitoring real-time performance metrics: Understanding current resource needs.
  • Choosing instance types and sizes that align with workload characteristics: Selecting the most cost-effective options.
  • Regularly reviewing and adjusting resource configurations: Adapting to changing workload demands.

Implementing auto-scaling: Dynamically adjusting resources

Auto-scaling automatically adjusts the number of compute instances or the capacity of other resources based on real-time demand. This eliminates the need to manually provision for peak loads, ensuring optimal performance during high-traffic periods while automatically scaling down during low-traffic periods to reduce costs. Implementing auto-scaling requires:

  • Defining scaling policies: Specifying the conditions under which scaling up or down should occur.
  • Setting performance metrics: Identifying the indicators that trigger scaling events (e.g., CPU utilization, network traffic).
  • Testing scaling configurations: Ensuring that the auto-scaling mechanism functions correctly.

Leveraging reserved & spot instances: Maximizing cost savings

Cloud providers offer different pricing models, and leveraging discounted options like reserved instances and spot instances can lead to significant cost savings:

  • Reserved Instances (RIs) or Savings Plans: These offer discounted hourly rates (up to 75% off on-demand prices) in exchange for a commitment to a specific instance type and region for a one- or three-year term. RIs are ideal for predictable, long-running workloads.
  • Spot Instances: These offer significant discounts (up to 90% off on-demand prices) for unused EC2 capacity. However, spot instances can be interrupted with little notice, making them suitable for fault-tolerant, non-critical workloads.

Strategic planning and careful consideration of workload characteristics are crucial for effectively utilizing these pricing models.

Implementing intelligent scheduling for non-production environments

Development, testing, and staging environments often don’t require 24/7 availability. Implementing scheduling to automatically start these resources when needed and shut them down during off-hours (nights, weekends) can generate substantial cost savings. This can be achieved through native cloud provider tools or third-party automation solutions.

Storage optimization strategies for different data types

Data storage costs can account for a significant portion of cloud bills. Cloud storage comes in various tiers with different performance characteristics and pricing. Optimizing storage costs involves:

  • Classifying data based on access frequency: Identifying hot (frequently accessed), warm (less frequently accessed), and cold (rarely accessed) data.
  • Tiering data appropriately: Moving less frequently accessed data to lower-cost storage tiers.
  • Implementing lifecycle policies: Automating the movement of data between storage tiers based on predefined rules.
  • Deleting obsolete data: Regularly identifying and removing data that is no longer needed.
  • Compressing data: Compress data where appropriate.
  • Deduplication: Regularly identify redundant and duplicate data entities and run periodic deduplication on redundant information.

Reducing costly data transfer inefficiencies

Data transfer costs can become significant, especially for applications that involve moving large amounts of data between cloud regions and egress traffic. Strategies to minimize these costs include:

  • Co-locating resources: Deploying resources in the same availability zone or region to reduce inter-region transfer fees.
  • Content Delivery Networks: Use content delivery networks (CDNs) for frequently accessed content
  • Optimizing data transfer protocols: Using efficient protocols and compression techniques.
  • Caching frequently accessed data: Reducing the need to repeatedly transfer data.
  • Utilizing edge computing: Processing data closer to the source to minimize the amount of data that needs to be transferred to the cloud.

Using cloud cost optimization tools to gain real-time insights

A variety of cloud cost optimization tools, both native to cloud providers and offered by third-party vendors, provide real-time insights into cloud spending, identify cost-saving opportunities, and automate optimization tasks.

Cloud cost optimization tools: must-have solutions for cost management

Cloud cost optimization tools are essential for gaining visibility into cloud spending, identifying areas of waste, and automating cost-saving measures. They provide valuable insights and capabilities that simplify the complex task of managing cloud expenses.

Pay less for what you use: discount mechanisms

Cloud providers offer various purchasing options that can substantially reduce costs compared to on-demand pricing.

Reserved instances and savings plans: When and how to implement

Reserved Instances (RIs) and Savings Plans allow organizations to commit to specific usage levels in exchange for substantial discounts, often 40-70% below on-demand rates. Effective implementation requires:

  • Analyzing stable, predictable workloads for commitment opportunities
  • Balancing commitment term length against discount percentage
  • Regularly reviewing and adjusting commitments as workloads evolve
  • Implementing a centralized process for managing commitments across the organization

Leveraging spot instances for non-critical workloads

Spot instances (or preemptible VMs) offer discounts of up to 90% for interruptible capacity. These instances are ideal for fault-tolerant, flexible workloads such as batch processing, data analysis, and containerized applications. Implementing spot instances requires:

  • Identifying interruptible workloads
  • Designing for resilience to instance termination
  • Implementing automated bidding and instance management
  • Using spot instance orchestration tools to maximize availability and savings

Negotiating enterprise agreements for maximum savings

Organizations with significant cloud spending should explore enterprise agreements with their providers. These customized contracts often include:

  • Volume-based discounts
  • Reserved capacity commitments with flexible terms
  • Credits for migration or proof-of-concept projects
  • Technical support and architectural guidance

Cloud cost optimization tool comparison

A growing ecosystem of tools is available to help organizations implement and maintain cloud cost efficiency.

Native cloud provider tools and their limitations

Major cloud providers offer their own cost management tools:

  • AWS Cost Explorer: Provides detailed cost and usage reports, cost forecasting, and recommendations for cost optimization.
  • Google Cloud Cost Management: Offers cost reporting, analysis, budgeting, and recommendations through its Cloud Billing console.
  • Azure Cost Management: Provides tools for monitoring, allocating, and optimizing Azure spending.

These tools provide valuable insights into spending patterns and offer basic optimization recommendations. However, they typically have limitations compared to specialized solutions, including:

  • Limited cross-cloud visibility for multi-cloud environments
  • Basic recommendation engines compared to specialized solutions
  • Less granular reporting capabilities
  • Fewer automation options for implementing recommendations

Third-party solutions for advanced optimization

A range of third-party cloud cost optimization tools offer more advanced features and capabilities, often supporting multiple cloud platforms:

  • CloudHealth (by VMware): Provides comprehensive visibility, governance, and optimization recommendations across multi-cloud environments.
  • Spot.io (by NetApp): Focuses on automated cost optimization for compute resources, leveraging spot instances and predictive analytics.
  • nOps: Offers AI-powered cloud cost management and optimization for AWS.
  • Apptio Cloudability: Provides detailed cost analytics, budgeting, and forecasting across hybrid and multi-cloud environments.

These tools often offer:

  • Enhanced visibility: Consolidated views of spending across multiple clouds.
  • Advanced analytics: Deeper insights into cost drivers and trends.
  • Automated optimization: Features like automated right-sizing and spot instance management.
  • FinOps integrated: Integration with financial systems and FinOps frameworks
  • Customizable reporting: Tailored reports for different stakeholders.
  • Policy enforcement: Setting and enforcing cost governance rules.

The choice between native and third-party tools depends on the complexity of your cloud environment, the depth of insights required, and the level of automation desired. Companies like Naviteq help you make smart decisions in choosing and setting up the perfect tools best suited for your organization. Naviteq’s team of cloud experts, with years of experience in the field, helps you make the best decisions for optimum cloud cost optimization.

Best practices for ongoing cloud cost management

Cloud cost optimization is not a one-time project but an ongoing process that requires establishing best practices and fostering a cost-conscious culture within the organization.

Building a cloud cost optimization culture with FinOps

Sustainable cloud cost optimization requires more than tools, it demands organizational alignment and a culture of cost awareness. FinOps, or Cloud Financial Operations, is a cultural practice that brings financial accountability to cloud spending. It involves collaboration between finance, IT, and DevOps teams to make informed decisions about cloud costs, maximize value, and drive financial accountability. FinOps implementation involves:

  • Transparency: Providing clear visibility into cloud costs for all relevant teams.
  • Accountability: Assigning ownership for cloud spending to specific teams or individuals.
  • Centralized governance: Establishing policies and processes for managing cloud costs effectively.
  • Continuous optimization: Regularly reviewing and optimizing cloud spending.

Cross-functional collaboration between Finance, IT, and DevOps

Effective cloud cost management requires close collaboration between different teams. Finance provides budget oversight and cost analysis, IT manages the infrastructure and resources, and DevOps focuses on application deployment and performance. By working together, these teams can:

  • Align cloud spending with business goals.
  • Develop and implement cost-saving strategies.
  • Ensure financial accountability for cloud usage.
  • Optimize resource utilization without impacting performance.
  • Understand the technical context of cloud spending
  • Appreciate the business impact of their resource decisions
  • Business units maintain visibility into the costs of their cloud initiatives

Implementing FinOps principles helps organizations transition from reactive cost management to proactive cloud cost efficiency.

Implementing continuous optimization practices

Cloud cost optimization isn’t a one-time project but an ongoing process. The cloud environment is dynamic, with changing workloads, new services, and evolving pricing models. Therefore, continuous monitoring, analysis, and optimization are crucial. Continuous optimization practices include:

  • Regularly cost reviews and usage reports
  • Identifying new opportunities for savings
  • Automated policy enforcement for resource deployment
  • Adapting optimization strategies to changing needs
  • Automating optimization tasks where possible
  • Integration of cost considerations into CI/CD pipelines

By making cloud cost optimization an ongoing priority, businesses can ensure they are consistently maximizing the value of their cloud investments.

When to seek expert help?

While tools provide valuable data and automation, sometimes expert guidance is needed to develop and implement a comprehensive cloud cost optimization strategy. Cloud cost optimization services offer specialized knowledge and experience to help businesses achieve significant savings.

The Naviteq approach to cloud cost optimization

Specialized cloud cost optimization services like Naviteq provide comprehensive approaches to identifying and capturing savings opportunities. This often involves:

  • Expert cost audits and assessments: Analyzing current cloud usage and spending patterns to identify areas of inefficiency and potential savings.
  • Continuous monitoring and performance tuning: Proactively tracking resource utilization and making adjustments to optimize both cost and performance.
  • Customized cloud savings strategies: Developing tailored recommendations based on the specific needs and environment of the business.
  • Implementation support: Assisting with the implementation of optimization strategies and the configuration of cost management tools.

Our proven methodology for identifying savings opportunities

Naviteq provides effective cloud cost optimization services that typically follow a structured methodology. This methodology includes steps like:

  • Discovery and analysis: Gathering data on cloud usage, spending, and performance.
  • Identification of waste: Pinpointing areas of underutilization, over-provisioning, and inefficient configurations.
  • Strategy development: Creating a customized plan with specific recommendations and actionable steps.
  • Implementation and optimization: Implementation of the organizational and technical changes to increase savings and continuously tuning the environment.
  • Monitoring and reporting: Providing ongoing visibility into cloud costs and the impact of optimization efforts.
  • Governance: Establishing policies and procedures to maintain optimization over time.

Professional services complement internal efforts and cloud cost optimization tools, providing expertise and accelerating the journey to optimal cloud spending.

Benefits of using Naviteq’s cloud cost optimization services

Using Naviteq’s cloud cost optimization services can provide several benefits such as:

  • Expertise and experience: Access to specialized knowledge and proven methodologies.
  • Time savings: Freeing up internal teams to focus on core business activities.
  • Faster results: Quickly identifying and implementing cost-saving measures.
  • Objective perspective: An unbiased assessment of cloud spending.
  • Ongoing support: Continuous monitoring and optimization to ensure sustained savings.

Naviteq’s managed cloud cost optimization services can be particularly valuable for businesses with complex cloud environments or those lacking in-house expertise of time commitment in this area. We can help organizations scale their cloud usage effectively while keeping costs under control.

Future trends in cloud cost management

The field of cloud cost management is constantly evolving, driven by advancements in technology and the increasing complexity of cloud environments.

AI-driven optimization becoming the standard

Artificial intelligence (AI) and machine learning (ML) are playing an increasingly significant role in cloud cost optimization. AI-powered tools can analyze vast amounts of data to identify patterns, predict future spending, and automate optimization tasks with greater accuracy and efficiency than manual approaches. It is expected to see more sophisticated AI-driven recommendations for resource right-sizing, scheduling, and pricing model selection in the future.

AI-driven approaches enable:

  • Predictive analytics for forecasting future spending
  • Anomaly detection to identify unusual cost patterns
  • Automated resource adjustment based on usage patterns
  • Continuous learning from optimization outcomes

As these capabilities mature, organizations will benefit from increasingly automated and precise optimization recommendations.

Sustainability and cost efficiency alignment

Environmental concerns are converging with financial considerations in cloud strategy. Future cloud cost optimization will increasingly account for carbon footprint alongside dollar expenditure. Sustainability is becoming a growing concern for businesses, and cloud computing is no exception. Future trends in cloud cost management will likely see a greater alignment between cost optimization and environmental sustainability. Optimizing resource utilization not only reduces costs but also lowers energy consumption and carbon emissions. Cloud providers are already offering tools to measure and reduce the environmental impact of cloud workloads, creating opportunities to align sustainability goals with cost-saving initiatives.

Making cloud cost optimization a priority

Cloud cost optimization is no longer optional for organizations seeking to maximize their return on cloud investments. By implementing proven strategies, utilizing effective tools and embracing FinOps principles, organizations can significantly reduce cloud costs, improve efficiency, and maximize the value derived from their cloud investments.

Recap of key strategies, tools, and services

The key strategies explored in this blog that have explored various aspects of cloud cost optimization, including:

  • Understanding the fundamentals of cloud cost management.
  • Identifying common patterns of cloud waste.
  • Implementing strategic approaches like right-sizing, auto-scaling, and leveraging discounted pricing models.
  • Utilizing native and third-party cloud cost optimization tools.
  • Establishing best practices for ongoing cost management through FinOps and cross-functional collaboration.
  • Recognizing when to seek expert help from cloud cost optimization services.
  • Considering future trends like AI-driven optimization and the alignment of cost.

By making cost optimization an ongoing priority rather than a reactive response to budget overruns, organizations can transform their cloud environments from potential sources of waste to engines of efficient innovation. Whether through internal initiatives or specialized cloud cost optimization services, the journey toward optimal cloud spending begins with visibility, continues through strategic implementation, and sustains through organizational commitment.

The cloud offers unprecedented opportunities for innovation and growth but only organizations that manage their cloud resources efficiently will fully realize these benefits. Start your cloud cost optimization journey today by assessing your current spending patterns, identifying waste, and implementing the strategies that align best with your organizational goals.

Ready to start a cloud cost optimization journey?

Contact Naviteq today to discover how you can optimize your cloud costs. Our team of AWS-certified experts will help you develop and implement a customized cloud cost optimization strategy aligned with your business objectives.

FAQs

Q: How much can organizations typically save through cloud cost optimization? 

A: Organizations implementing comprehensive cloud cost optimization strategies typically reduce their cloud spending by 20-35%, with some achieving savings of up to 50% in specific areas like non-production environments.

Q: Is cloud cost optimization primarily about reducing spending?

A: While cost reduction is a key benefit, cloud cost optimization is equally focused on maximizing value by ensuring resources align with business requirements. The goal is efficient spending rather than simply spending less.

Q: How often should we review our cloud costs? 

A: Cloud cost management should be continuous, with automated monitoring and alerts. However, dedicated optimization reviews should occur at least monthly, with more comprehensive assessments quarterly.

Q: How do we balance cost optimization with performance and reliability? 

A: Effective cloud cost efficiency strategies maintain or enhance performance while reducing waste. This is achieved through right-sizing rather than downsizing and by implementing proper auto-scaling policies that adapt to changing demand.

Q: Should we implement cloud cost optimization internally or use external services? 

A: Many organizations benefit from a hybrid approach, developing internal capabilities while leveraging specialized cloud cost optimization services for initial assessments, strategy development, and periodic expert reviews.

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Privacy Policy

1. Introduction

Naviteq is committed to protecting the privacy rights of data subjects.

“Naviteq”, “we,” and “us” refer to Naviteq Ltd. Israel (Check out our contact information.) We offer a wide range of software development services. We refer to all of these products, together with our other services and websites as “Services” in this policy.

This policy refers to the data we collect when you use our services or communicate with us. Examples include visiting our website, downloading our white papers and other materials, responding to our e-mails, and attending our events. This policy also explains your rights with respect to the data we collect about you. Data privacy of our employees is regulated in separate local acts and is not regulated by this policy.

Your information is controlled by Naviteq. If you have any questions or concerns about how your information is handled, please direct an inquiry to us at [email protected]. Alex Berber is our Data Protection Officer (DPO), with overall responsibility for the day-to-day implementation of this policy.

If you do not agree with this policy, please do not access or use our services, or interact with any other aspect of our business.

2. Data we gathered from our website’s users

When you visit our website, we collect usage statistics and other data, which helps us to estimate the efficiency of the content delivered. Processing data gathered from our website also helps us to provide a better user experience and improve the products and services we offer. We collect information through the use of “cookies,” scripts, tags, Local Shared Objects (Flash cookies), web beacons, and other related methods.

2.1. We collect the following categories of data:

  • Cookies and similar technologies (e.g., web beacons, pixels, ad tags and device identifiers)
  • Usage data, user behavior collected by cookies
What is a cookie?

HTTP cookie is a small piece of data that we send to your browser when you visit our website. After your computer accepts it or “takes the cookie” it is stored on your computer as an identification tag. Cookies are generally employed to measure website usage (e.g., a number of visitors and the duration of a visit) and efficiency (e.g., topics of interest to our visitors). Cookied can also used to personalize a user experience on our website. If necessary, users can turn off cookies via browser settings

2.2. How we process the data gathered

Naviteq and third-party providers we partner with (e.g., our advertising and analytics partners) use cookies and other tracking tools to identify users across different services and devices and ensure better user experience. Please see the list of them below.

2.2.1. Analytics partners

The services outlined below help us to monitor and analyze both web traffic and user behavior.

  • Google Analytics (Google LLC.) Google Analytics is a web analysis service provided by Google Inc. (Hereinafter in this document referred to as Google). Google utilizes the data collected to track and examine user behavior, to prepare reports, and share insights with other Google services. Google may use the data collected to contextualize and personalize the advertisements launched via Google’s advertising network. The service is subject to Google’s privacy policy. Google’s Privacy Policy
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2.2.2. Advertising partners

User data may be employed to customize advertising deliverables, such as banners and any other types of advertisements to promote our services. Sometimes, these marketing deliverables are developed based on user preferences. However, not all personal data is used for this purpose. Some of the services provided by Naviteq may use cookies to identify users. The behavioral retargeting technique may also be used to display advertisements tailored to user preferences and online behavior, including outside Naviteq websites. For more information, please check the privacy policies of the relevant services.

  • Facebook Audience Network (Facebook, Inc.) Facebook Audience Network is an advertising service that helps to monitor and evaluate the efficiency of advertising campaigns launched via Facebook. The service is provided by Facebook, Inc. and is subject to the company’s privacy policy. Facebook’s Privacy Policy
  • Bing Ads (Microsoft Corporation). Bing Ads is advertising for launching and managing advertising campaigns across Bing search and Bing’s partner network. The service is provided by Microsoft Corporation and is subject to the company’s privacy policy. Microsoft Corporation’s Privacy Policy
  • Google AdWords (Google LLC) DoubleClick (Google Inc.) / DoubleClick Bid Manager / Google DoubleClick Google AdWords and Double Click are advertising services that enable efficient interaction with potential customers by suggesting relevant advertisements across Google Search, as well as Google’s partner networks. Google AdWords and Double Click are easily integrated with any other Google services—for example, Google Analytics—and help to process user data gathered by cookies. The services are provided by Google Inc. and are subject to the company’s privacy policy. Google’s Privacy Policy
  • LinkedIn Marketing Solutions / LinkedIn Ads (LinkedIn Corporation) LinkedIn Ads allow for tracking the efficiency of advertising campaigns launched via LinkedIn. The service is provided by LinkedIn Corporation and is subject to the company’s privacy policy. LinkedIn’s Privacy Policy
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2.2.3. Other widgets and scripts provided by partner third parties

In addition to advertising partners and analytics partners mentioned above, we are using widgets, which act as an intermediary between third-party websites (Facebook, Twitter, LinkedIn, etc.) and our website and allow us to provide additional information about us or our services or authorize you as our website user to share content on third-party websites.

  • Disqus (Disqus, Inc.) is a blog comment hosting service for websites and online communities that use a networked platform. Disqus integration into a corporate blog enables website users to submit a comment to any article posted on the blog after he/she authorizes it into a personal Disqus account. Disqus Privacy Policy
  • WordPress (WordPress.org) is a free and open-source content management system (CMS). WordPress Stats is the CMS’s analytics module, which gathers the following statistics: views and unique visitors, likes, followers, references, location, terms, words, and phrases people use on search engines (e.g., Google, Yahoo, or Bing) to find posts and pages on our website. The service also allows for gathering such data as clicks on an external link, cookies, etc. The service is subject to WordPress’s privacy policy.
  • Twitter Button and Twitter Syndication (Twitter, Inc.) allow you to quickly share the webpage you are viewing with all of your followers. Twitter Syndication enables users to implement a widget, which gathers information about the company’s Twitter profile and tweets. The services are provided by Twitter Inc. and are subject to the company’s privacy policy. Twitter’s Privacy Policy
  • Facebook Social Graph (Facebook, Inc.) is used to implement widgets to get data into and out of the Facebook platform. In our case, this widget is used to enable content sharing and display the number of sharings by Facebook users. The service is provided by Facebook, Inc. and is subject to the company’s privacy policy. Facebook’s Privacy Policy
  • LinkedIn Widgets (LinkedIn Corporation) are a quick way to infuse LinkedIn functionality into our website. We use this widget to enable content sharing and display the number of sharings by LinkedIn users. The service is provided by LinkedIn Corporation and is subject to the company’s privacy policy. LinkedIn’s Privacy Policy
  • OneSignal (OneSignal, Inc) is a push notification service. OneSignal’s Privacy Policy
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2.3. Purposes and legal basis for data processing

Naviteq is gathering data via this service with a view to improving the development of our products or services. Data gathering is conducted on the basis of our or third party’s legitimate interests, or with your consent.

User data collected allow Naviteq to provide our Services and is employed in a variety of our activities that correspond our legitimate interests, including:

  • enabling analytics to draw valuable insights for smart decision making
  • contacting users
  • managing a user database
  • enabling commenting across the content delivered
  • handling payments
  • improving user experience (e.g., delivering highly personalized content suggestions) and the services delivered (e.g., a subscription service), etc.
  • providing information related to the changes introduced to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements

2.4. Data retention period

We set a retention period for your data — collected from our websites — to 1 year. We gather data to improve our services and the products we deliver. The retention period from our partners is set forth by them in their privacy policies.

2.5. Data recipients

We do not transfer the gathered data to third parties, apart from the cases described in the General data processing section or in this Section, as well as cases stipulated in our third partner’s privacy policies.

3. Data we gather from our web forms

3.1. We collect the following categories of data

When you fill out any of the forms located at our websites, you share the following information with us:

  • Name/surname
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3.2. How we process the data gathered

The information about the request is transferred to our CRM or Hubspot. Later, it may be used to contact you with something relevant to your initial request, provide further information related to the topic you requested, and deliver quality service.

By sharing personal information with us, you are giving consent for us to rightfully use your data for the following business purposes:

  • Send any updates regarding services you have shown interest in or provide further information related to the topic you requested.
  • Contact and communicate with you regarding your initial request. To get your consent to further contact you regarding any other services you might be interested in.
  • To get your consent to further contact you regarding any other services you might be interested in.
  • Maintenance and support activities of our CRM system and related activities.

All the information gathered via contact forms is processed by the following services:

  • WordPress (Privacy Policy)
  • Hubspot (Privacy Policy)
  • Gmail services that deliver notifications about the filled out contact forms to our employees (Privacy Shield)

3.3. Purposes and legal basis for data processing

If you fill out a contact form to get an expert’s take on your project or to get familiar with the services our company delivers, we process your data in order to enter into a contract and comply with our contractual obligations (to render Services), or answer to your request. This way, we may use your personal information to provide services to you, as well as process transactions related to the services you inquired about from us. For example, we may use your name or an e-mail address to send an invoice or to establish communication throughout the whole service delivery life cycle. We may also use your personal information you shared with us to connect you with other of our team members seeking your subject matter expertise. In case you use multiple services offered by our company, we may analyze your personal information and your online behavior on our resources to deliver an integrated experience. For example, to simplify your search across a variety of our services to find a particular one or to suggest relevant product information as you navigate across our websites.

With an aim to enhance our productivity and improve our collaboration—under our legitimate interest—we may use your personal data (e.g., an e-mail, name, job title, or activity taken on our resources) to provide the information we believe may be of interest to you. Additionally, we may store the history of our communication for the legitimate purposes of maintaining customer relations and/or service delivery, as well as we may maintain and support the system, in which we store collected data.

If you fill out contact forms for any other purpose, including the download of white papers or to request a demo, we process data with a legitimate interest to prevent spam and restrict the direct marketing of third-party companies. Our interactions are aimed at driving engagement and maximizing the value you get through our services. These interactions may include information about our new commercial offers, white papers, newsletters, content, and events we believe may be relevant to you.

3.4. Data retention period

We set a retention period for your data collected from contact forms on our websites to 1 year. This data may be further used to contact you if we want to send you anything relevant to your initial request (e.g., updated information on the white papers you downloaded from our websites).

3.5. Data recipients

We do not transfer data to third parties, apart from the cases described in the General data processing section and this section.

4. Data we gather from our web forms

4.1. We collect the following categories of data

When you answer a question and/or provide information via chatbot, you share the following information with us:

  • Name/surname
  • Position
  • Phone number
  • E-mail
  • Location
  • Company name
  • Any other information you provided to us from your request

4.2. How we process the data gathered

The information gathered is transferred to our CRM or Hubspot. Later, it may be used to contact you with something relevant to your initial request, provide further information related to the topic you requested, and deliver quality service.

By sharing personal information with us, you are giving consent for us to rightfully use and process in any way your data, including for the following business purposes:

  • Send any updates regarding services you have shown interest in or provide further information related to the topic you requested.
  • Contact and communicate with you regarding your initial request.
  • To get your consent to further contact you regarding any other services you might be interested in.
  • Maintenance and support activities of our CRM system and related activities, etc.

All the information gathered via chatbot is processed by the following services:

  • WordPress (Privacy Policy)
  • Gmail services that deliver notifications about the filled out contact forms to our employees (Privacy Shield)
  • Drift.com, Inc. (Privacy Policy)

4.3. Purposes and legal basis for data processing

If you share personal data via chatbot to get an expert’s take on your project or to get familiar with the services our company delivers, we process your data in order to enter into a contract and to comply with our contractual obligations (to render Services), or answer to your request. This way, we may use your personal information to provide services to you, as well as process transactions related to the services you inquired from us. For example, we may use your name or an e-mail address to send an invoice or to establish communication throughout the whole service delivery life cycle. We may also use your personal information you shared with us to connect you with other of our team members seeking your subject matter expertise. In case you use multiple services offered by our company, we may analyze your personal information and your online behavior on our resources to deliver an integrated experience. For example, to simplify your search across a variety of our services to find a particular one or to suggest relevant product information as you navigate across our websites.

With an aim to enhance our productivity and improve our collaboration—under our legitimate interest—we may use your personal data (e.g., an e-mail, name, job title, or activity taken on our resources) to provide information we believe may be of interest to you. Additionally, we may store the history of our communication for the legitimate purposes of maintaining customer relations and/or service delivery, as well as we may maintain and support the system, in which we store collected data.

If you share personal data via chatbot for any other purpose we process data with a legitimate interest to prevent spam and restrict direct marketing of third-party companies. Our interactions are aimed at driving engagement and maximizing value you get through our services. These interactions may include information about our new commercial offers, white papers, newsletters, content, and events we believe may be relevant to you.

4.4. Data retention period

We set a retention period for your data collected from communication with us via chatbot to 6 years. This data may be further used to contact you if we want to send you anything relevant to your initial request (e.g., updated information on your initial request, etc).

4.5. Data recipients

We do not transfer data to third parties, apart from the cases described in the General data processing section and this section.

5. Data we gather via e-mails, messengers, widgets, and phones

5.1. We collect the following categories of data

When you interact with us via any other means and tools, we gather the following information about you:

  • Name/surname
  • Position
  • Phone number
  • E-mail
  • Location
  • Company name
  • Any other information you provided to us from your request

The information about a customer call is stored in our internal system and includes a full call recording (starting the moment a connection was established), a voice recording if any available, a phone number, and a call duration.

5.2. How we process the data gathered

All the requests acquired via e-mail are stored within a business Gmail account of Naviteq located at the Google’s server. The information about the request is further transferred and stored in internal CRM either by employees of Naviteq manually or automatically for further processing according to our purposes. We may maintain and support the system, in which we store collected data.

5.3. Purposes and legal basis for data processing

When you contact us via any other means to get an expert’s take on your project / our services or to make any kind of a request, we process your data in order to enter into a contract, to comply with our contractual obligations (to render Services), or answer to your request.

This way, we may use your personal information to provide services to you, as well as process transactions related to the services you inquired from us. For example, we may use your name or an e-mail address to send an invoice or to establish communication throughout the whole service delivery life cycle. We may also use your personal information you shared with us to connect you with other of our team members seeking your subject matter expertise. In case you use multiple services offered by our company, we may analyze your personal information and your online behavior on our resources to deliver an integrated experience. For example, to simplify your search across a variety of our services to find a particular one or to suggest relevant product information as you navigate across our websites. With an aim to enhance our productivity and improve our collaboration, what is our legitimate interest, we may use your personal data—such as an e-mail, name, job title, or activity taken on our resources—to provide information we believe may be of interest to you. Additionally, we may store the history of our communication for the legitimate purposes of maintaining customer relations and/or service delivery.

If you communicate with us for any other purpose we process data with a legitimate interest to prevent spam and restrict direct marketing of third-party companies. Our interactions are aimed at driving engagement and maximizing value you get through our services. These interactions may include information about our new commercial offers, white papers, newsletters, content, and events we believe may be relevant to you or your initial request.

5.4. Data retention period

We set a retention period for the data collected to 6 years. This data may be further used to contact you if we want to send you anything relevant to your initial request.

5.5. Data recipients

We do not share data with third parties, apart from the cases described in the General data processing section and cases stipulated in our third partner’s privacy policies.

6. Data we gather if you are our customer

6.1. We collect the following categories of data

If you are our customer, you have already shared the following information with us to process:

  • Names/surnames of contact persons
  • Positions
  • Phone numbers
  • E-mails
  • Skype IDs
  • Company name/address
  • Any other information you provided to us during service delivery
  • History of our communication, etc.

6.2. How we process the data gathered

  • Information about the existing customers is transferred to our internal CRM (by our employees manually or automatically on receiving a contact form) and Hubspot (HubSpot, Inc. Privacy Policy) for further processing a customer request and providing relevant services, as well as developing recommendations on improving the services we deliver. We may further need any maintenance and support activities of our CRM system or any related activities.
  • To share contact information and information related to the services a customer is interested in, we may use the following messengers: Skype (Privacy Policy), Viber (Privacy Policy), WhatsApp (Privacy Policy), or Telegram (Privacy Policy), as well as e-mail services—Gmail (Privacy Policy) or Outlook (Privacy Policy)
  • To store and share project requirements or any other information submitted by a customer (e.g., a project budget estimation to deliver a suitable commercial offer, UI mockups submitted by a customer, test access to a customer system, etc.), we may use services of Google (Privacy Policy), Adobe (Privacy Policy), Microsoft Office (Privacy Policy), Atlassian (Privacy Policy), and Trello (Privacy Policy)
  • To provision phone calls in a distributed manner, Naviteq makes use of services to store historical data about the activities conducted.
  • To establish internal business processes within our departments and teams and to ensure timely request processing, we make use of Trello (Privacy Policy) and Atlassian (Privacy Policy). These services may store project information related to a technology stack, budget, roadmap, deadlines, Naviteq project team, etc.
  • To store the audio recordings of negotiations with a customer in order to clarify details if necessary and conduct meetings with previous, existing, and potential customers, we make use of GoToMeeting (Privacy Policy), and Hangouts (Privacy Policy), or Zoom (Privacy Policy).
  • To store case studies, describing a delivered project approved by a customer, we use an internal web portal—SharePoint Portal (Privacy Policy)—which only employees of Naviteq can access.
  • To provision contracts, all the data about the active customers is stored in a secured internal network resource with limited access. This resource is available only to our account managers or other employees concerned for the purpose of improving service delivery while establishing communication with a customer, issuing an invoice, and generating reports for a customer. Additional services Naviteq uses for issuing invoices Azets AS (Privacy Policy). These services process data in compliance with the privacy policies of the mentioned services.
  • Additionally, by sharing with us this information you are giving consent to contact you in order to get your consent for the possibility to contact you regarding any other services you might be interested in

6.3. Purposes and legal basis for data processing

We use personal data submitted for the following purposes:

To fulfill/comply with our contractual obligations or answer your request. For example, we use your name or an e-mail in contact to send invoices or communicate with you at any stage of the service delivery life cycle. This way, we may use your personal information to provide services to you, as well as process transactions related to the services you inquired from us. For example, we may use your name or an e-mail address to send an invoice or to establish communication throughout the whole service delivery life cycle. We may also use your personal information you shared with us to connect you with other of our team members seeking your subject matter expertise. In case you use multiple services offered by our company, we may analyze your personal information and your online behavior on our resources to deliver an integrated experience. For example, to simplify your search across a variety of our services to find a particular one or to suggest relevant product information as you navigate across our websites.

With an aim to enhance our productivity and improve our collaboration, what is our legitimate interest, we may use your personal data—such as an an e-mail, name, job title, or activity took on our resources — to provide the information we believe may be of interest to you and communicate with you in order to get your consent for a possibility to contact you regarding any other services you might be interested in. Additionally, we may store the history of our communication for the legitimate purposes of maintaining customer relations and/or service delivery as well as to maintain and support our CRM system and related activities.

6.4. Data retention period

We set the retention period for your data about our customer to 1 year from last Service delivery. We keep it to be able to reach you when we have something relevant to your initial request (for example, updated information on related services, news, events, updates, etc).

6.5. Data recipients

We do not share data with third parties, apart from the cases described in the General data processing section or in this section.

7. Data we gather from the attendees of our events

7.1. We collect the following categories of data

When you register or attend an event organized by Naviteq, you share the following information with us:

  • Names/surnames of contact persons
  • Positions
  • Phone numbers
  • E-mails
  • Skype IDs
  • Company name/address
  • Any other information you provided to us during service delivery
  • History of our communication, etc.

7.2. How we process the data gathered

Data about users who filled out a contact form is stored in our internal CRM, which shall be maintained and supported, and Hubspot (HubSpot, Inc. Privacy Policy) — by our employees manually or automatically on receiving a contact form — for further processing a customer request and providing relevant services, as well as developing recommendations on improving the services we deliver.

To share contact information, as well as information related to the events and services that may be of interest to a customer, Naviteq may use the following:

  • Messengers: Skype (Privacy Policy), Viber (Privacy Policy), WhatsApp (Privacy Policy), or Telegram (Privacy Policy)
  • E-mail services Gmail (Privacy Policy) or Outlook (Privacy Policy)
  • Social media platforms: LinkedIn (Privacy Policy)
  • VOIP phone and conferencing services: GoToMeeting (Privacy Policy), Hangouts (Privacy Policy) or Zoom (Privacy Policy).

To provide users with the possibility to register for an event organized by Naviteq and acquire tickets, we use Eventbrite (Privacy Policy).

To store and share information about attendees of the events organized by Naviteq, as well as to improve all the online activities related to such events, Naviteq makes use of the services of Google (Privacy Policy) and Microsoft (Privacy Policy)

To enable marketing activities and share information about relevant services provided by our company, we use remarketing and advertising instruments available through Google Adwords (Privacy Policy).

To build a strong community around the events organized by Naviteq and to interact with those interested in our services, we use Meetup.com (Privacy Policy).

To optimize internal processes and improve communication channels, we may use Atlassian (Privacy Policy) and Trello (Privacy Policy).

7.3. Purposes and legal basis for data processing

To establish efficient communication with customers about our services, we may use the following data:

  • To fulfill and comply with our contractual obligations or answer to your request. To maintain contract development, we use your contact data to send transactional information via e-mail, Skype, or any other communication means or services. Your contact data is also used to confirm your request, respond to any of your questions, inquiries, or requests, provide support, as well as send you any updates on the services we deliver.
  • To fulfill our legitimate interest, we use your contact information and information about your interaction with our services to send promotional materials that we find relevant to you via e-mail, Skype, or any other communication means or services. Our interactions are aimed at driving engagement and maximizing the value you get through our services. These interactions may include information about our new events, commercial offers, newsletters, content, and events we believe may be relevant to you. To fulfill our legitimate interest, we use your contact information which is stored at our CRM system in order to maintain and support our CRM system and carry on any related activities.

7.4. Data retention period

We set the retention period for your data about our customer to 6 years from the last event you have been registered. We keep it to be able to reach you when we have something relevant to your initial request (for example, updated information on calls, e-mail, etc.).

7.5. Data recipients

We do not share personal data with third parties, apart from the cases, which implies Naviteq is to provide a list of registrars to the organizer of the event with a view to ensuring an acceptable level of organization and security.

8. General data processing and data storage

Our processing means any operation or set of operations that is performed on personal data or on sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction, support, maintenance, etc.

The retention period of storing data varies on its type. As the retention period expires, we either delete or anonymize personal data collected. In case data was transferred to backup storage and, therefore, cannot be deleted, we continue to store it in a secure fashion, but do not use it for any purpose. In all the other cases, we proceed with the deletion of data.

The information available through our websites that was collected by third parties is subject to the privacy policies of these third parties. In this case, the retention period of storing data is also subject to the privacy policies of these third parties.

To prevent spam, we keep track of spam and swindler accounts, which may be blocked through filtering at the server level.

A request containing words, which may be treated as spam-related or which may promote the distribution of misleading information, are filtered at the server level, as well as by company employees manually.

Data storage on our servers, as well as on cloud services provided by Google, Amazon, Hubspot, and on other services, inter alia Drift.com or other stipulated in this policy.

We do not make automated decisions, including profiling.

9. Your rights

Below, you will find a list of the rights you are subject to. Please note that some of the enlisted rights may be limited for the requests, which expose the personal information of another individual who is subject to the very same rights for privacy. In such a case, we will not be able to satisfy your request for data deletion if it contains information we are eligible to keep by law.

The right to be informed and to access information. You have legal rights to access your personal data, as well as request if we use this data for any purpose. Complying with our general policy, we will provide you with a free copy of your personal information in use within a month after we receive your request. We will send your information in use via a password-protected PDF file. For excessive or repeated requests, we are eligible to charge a fee. In case of numerous or complex requests, we are eligible to prolong our response time by as much as two additional months. Under such circumstances, you will be informed about the reasons of these extensions. In case, we refuse to address a particular request, we will explain why it happens and provide you with a list of further actions you are eligible to proceed. If shall you wish to take further action, we will require two trusted IDs from you to prove your identity. You may forward your requests to our Data Protection Officer ([email protected]). Please provide information about the nature of your request to help us process your inquiry.

The right for rectification. In case you believe, we store any of your personal data, which is incorrect or incomplete, you may request us to correct or supplement it. You also have the right to introduce changes to your information by logging into your account with us.

The right to erase, or “the right to be forgotten”. Under this principle, you may request us to delete or remove your personal data if there is no solid reason for your data continued processing. If you would like us to remove you from our database, please e-mail [email protected]). The right to be forgotten may be brought into force under the following reasons:

  • Data, which no longer has a relation to its original purpose for the collection.
  • You withdraw consent with respect to the original reason data was processed, and there is no other reason for us to continue to store and process your personal data.
  • You have objections to processing your personal data, and there are no overriding legitimate reasons for us to continue to process it.
  • Your personal data has been unlawfully processed.
  • Your personal data has to be deleted to comply with a legal obligation in a European Union or a Member State law to which Naviteq is subject.
  • Your personal data has been collected in relation to the offer of information society services.

The right to restrict processing. Under this right, you may request us to limit the processing your personal data. In this regard, we are eligible to store information that is sufficient to identify which data you want to be blocked, but cannot process it further. The right to restrict processing applies to the following cases:

  • Where you contest the accuracy of your personal data, we will restrict data processing until we have verified the accuracy of your personal data.
  • Where you have objected to data processing under legitimate interests, we will consider whether our legitimate interests override yours.
  • When data processing is unlawful, and you oppose data deletion and request restriction instead.
  • If we no longer need your personal data, but you require this data to establish, exercise or defend a legal claim.

If we have disclosed your personal data in question to third parties, we will inform them about the restriction on data processing, unless it is impossible or involves disproportionate effort to do so. We will inform you if we decide to lift a restriction on data processing.

The right to object. You are eligible to object to processing your personal data based on legitimate interests (including profiling) and direct marketing (including profiling). The objection must be on “grounds relating to his or her particular situation.” We will inform you of your right to object in the first communication you receive from us. We will stop processing your personal data for direct marketing purposes, as soon as we receive an objection.

The right to data portability. You are eligible to obtain your personal data, which is processed by Naviteq, to use it for your own purposes. It means you have the right to receive your personal data — that you have shared with us—in a structured machine-readable format, so you can further transfer the data to a different data controller. This right applies in the following circumstances:

  • Where you have provided the data to Naviteq.
  • Where data processing is carried out because you have given Naviteq your consent to do so.
  • Where data processing is carried out to develop a contract between you and Naviteq.
  • Where data processing is carried out automatically. (No membership data is processed using automated means, so this right does not apply).

Withdrawal of consent. If we process your personal data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any point in time. Please note, that if you exercise this right, you may have to then provide your consent on a case-by-case basis for the use or disclosure of certain personal data, if such use or disclosure is necessary to enable you to utilize some or all of our services.

Right to file a complaint. You have the right to file a complaint about manipulations applied to your data by Naviteq with the supervisory authority of your country or a European Union Member State.

10. Data security and protection

We use data hosting service providers in the United States and Ireland to store the information we collect, and we do use extra technical measures to secure your data.

These measures include without limitation: data encryption, password-protected access to personal information, limited access to sensitive data, encrypted transfer of sensitive data (HTTPS, IPSec, TLS, PPTP, and SSH) firewalls and VPN, intrusion detection, and antivirus on all the production servers.

The data collected by third-party providers is protected by them and is subject to their terms and privacy policies.

The data collected on our websites by Naviteq, as well as the data, which you entrust us under NDAs and contracts, is protected by us. We follow the technical requirements of GDPR and ensure security standards are met without exception.

Though we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data is absolutely safe from intrusion by others during transmission through the Internet, or while stored on our systems, or otherwise in our care.

11. Data transfer outside EEA

We collect information worldwide and primarily store this information in the United States and Ireland. We transfer, process, and store your information outside of your country of residence across regions wherever we or our third-party service providers operate for the purpose of delivering our services to you and for maintenance and support purposes. Whenever we transfer your information, we take precautionary measures to protect it. Thus, the data by third-party providers may be transferred to different countries globally for processing. These data transfers fall under the terms and privacy policies of these providers and (or) under standard data protection clauses.

The data collected by Naviteq may be transferred across our offices. Headquartered in Israel.

12. General description

We may supplement or amend this policy by additional policies and guidelines from time to time. We will post any privacy policy changes on this page. We encourage you to review our privacy policy whenever you use our services to stay informed about our data practices and the ways you can help to protect your privacy.

Our services are not directed to individuals under 16. We do not knowingly collect personal information from individuals under 16. If we become aware that an individual under 16 has provided us with personal information, we will take measures to delete such information.

If you disagree with any changes to this privacy policy, you will need to stop using our services.

Contact us

Your information is controlled by Naviteq Ltd. Israel If you have questions or concerns about how your information is handled, please direct your inquiry to Naviteq Ltd. Israel, which we have appointed as responsible for facilitating such inquiries.

Naviteq Ltd. Israel:

Israel, Tel Aviv, Alon Building 1, Yigal Alon St 94, Tel Aviv-Yafo

Phone/fax: +972 (58) 4448558

E-Mail: [email protected]