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Migrating DevOps Workloads to Oracle Cloud: What to Prepare in Advance

TLDR

     

      • Successful DevOps migration to Oracle Cloud is 80% preparation, 20% execution

      • Workload assessment and dependency mapping prevent costly surprises during migration

      • CI/CD pipelines, IAM structures, and network architecture must be designed before moving workloads

      • Oracle cloud migration offers an opportunity to modernize infrastructure, not just relocate it

      • Proper preparation reduces downtime by up to 60% and significantly lowers migration risk

      • DevOps migrations require more planning than standard application migrations due to complex dependencies

    Introduction

    Enterprise organizations are increasingly choosing Oracle Cloud Infrastructure for their DevOps workloads, driven by compelling business imperatives i.e cost optimization, performance requirements, enhanced control, and data sovereignty concerns. According to Gartner’s Cloud Infrastructure Survey, over 92% of enterprises now operate in multi-cloud environments, with Oracle Cloud gaining significant traction among organizations seeking alternatives to hyperscaler vendor lock-in. But here’s the critical insight many teams miss, migrating DevOps workloads to OCI is fundamentally different from migrating applications. When you migrate DevOps workloads, you’re not just moving software that produces business value, you’re moving the machinery that builds, tests, deploys, and monitors all your other software. In this case the stakes are exponentially higher.

    The danger of just moving pipelines without proper preparation is real and expensive. Research from McKinsey found that 75% of cloud migrations ran over budget, while 37% ran behind schedule. These failures aren’t due to Oracle Cloud’s capabilities, they stem from inadequate preparation, rushed timelines, and misunderstanding what a DevOps migration truly comprises.

    Oracle Cloud has positioned itself strategically for enterprise workloads, offering performance-optimized compute, integrated security controls, and pricing models that appeal to cost-conscious organizations. For DevOps teams, OCI DevOps services, Oracle Kubernetes Engine (OKE), and native CI/CD on Oracle Cloud provide a comprehensive platform. However, leveraging these capabilities requires architectural planning and operational readiness that many organizations underestimate. It is often wise to take help from industry experts like that from Naviteq who have years of experience guiding organizations through this journey.

    What does it mean to migrate DevOps workloads?

    What counts as a DevOps workload?

    DevOps workloads encompass far more than your CI/CD pipelines. When planning your Oracle cloud migration, you must account for the entire ecosystem that enables software delivery:

       

        • Continuous integration and continuous deployment pipelines

        • Source code repositories and version control systems

        • Artifact repositories and container registries

        • Build agents and runners (Jenkins agents, GitLab runners, etc.)

        • Secrets management systems and credential vaults

        • Monitoring, logging, and observability platforms

        • Testing frameworks and quality gates

        • Security scanning tools and vulnerability management

        • Environment management systems

        • Configuration management databases

      Each component has dependencies, integrations, and state that must be preserved or thoughtfully re-architected during migration.

      What changes when you move DevOps to OCI?

      Migrating to Oracle Cloud fundamentally alters your DevOps architecture. Your cloud migration strategy must address these changes proactively:

         

          • Network topology shifts from on-premises routing to Virtual Cloud Networks (VCNs)

          • Identity and access management transitions to OCI IAM and identity domains

          • Compute resources move from physical or virtualized servers to OCI compute instances or Oracle Kubernetes Engine

          • Storage patterns change to leverage OCI object storage, block volumes, and file storage

          • Security controls integrate with OCI security zones, network security groups, and cloud guard

          • Cost models change from capital expenditure to operational expenditure with different pricing dynamics

          • Observability tools must integrate with OCI monitoring, logging analytics, and application performance monitoring

        Why is this different from migrating applications?

        Application migrations move the end product. DevOps migration moves the infrastructure itself. When you migrate DevOps workloads, you’re temporarily disrupting your organization’s ability to deliver value to customers. A failed application migration affects one application. A failed DevOps migration paralyzes your entire software delivery capability. Also, DevOps systems have circular dependencies that applications don’t. Your CI/CD pipeline builds and deploys applications, but it also builds and deploys itself. Your infrastructure as code manages your cloud infrastructure, including the infrastructure running your IaC tools. These recursive relationships create complexity that requires careful sequencing and parallel operation capabilities during migration.

        Lift & shift vs prepare & modernize

        When planning your cloud infrastructure migration, you face a fundamental strategic choice. The table below illustrates why preparation matters:

        Aspect Lift & Shift Prepare & Modernize
        Primary approach Moves problems to new environment Addresses root causes during transition
        Timeline Faster initial migration Longer planning, smoother execution
        Risk profile High risk of breaking integrations Lower risk through validation
        Technical debt Carries forward legacy issues Reduces accumulated debt
        Pipeline health Often breaks existing workflows Improves pipeline efficiency
        Long-term cost Higher operational costs Optimized for cloud economics
        Success rate 40-50% experience major issues 75-80% successful outcomes
        Post-migration work Extensive remediation required Minimal firefighting needed

        Organizations that invest in preparation before migrating DevOps workloads to Oracle Cloud experience significantly better outcomes. Research shows that 69% of IT leaders experienced budget overruns in their cloud migrations, with 82% citing cost management as their main challenge. Meanwhile, organizations that conduct thorough planning reduce their migration timeline by 35% when measuring time from start to stable operation, despite longer planning phases.

        Pre-migration readiness checklist

           

            • Workload inventory: Document every DevOps component currently running in your environment. This includes obvious systems like Jenkins or GitLab, but also the less visible elements like custom scripts running on cron, webhook receivers, notification services, and integration adapters. Many DevOps migration failures occur because “invisible” components were overlooked.

            • Dependency mapping: Map technical dependencies between systems. Which pipelines depend on which artifact repositories? Which deployment processes require specific network access? Where do secrets flow between systems? Create a dependency graph that shows both direct and transitive relationships. This map becomes your migration sequencing guide.

            • CI/CD audit: Evaluate your existing CI/CD infrastructure for Oracle Cloud compatibility. Which pipelines can transition to OCI DevOps services? Which tools will run on the Oracle Kubernetes Engine? Which integrations will require adaptation? This audit identifies where you can leverage native OCI capabilities versus where you’ll need to maintain existing tooling.

            • Artifact storage: Plan your artifact management strategy. Will you migrate existing artifacts to OCI object storage or container registry? How will you handle version history? What retention policies apply? Artifact strategy often gets overlooked until pipelines fail because they can’t find dependencies.

            • Secrets management: Audit where secrets currently live and how they’re accessed. Plan the transition to OCI Vault or your chosen secrets management solution. Remember that secrets aren’t just API keys, they include certificates, encryption keys, service account credentials, and configuration that contains sensitive data.

            • IAM & access model: Design your OCI identity and access management structure before migration. Which teams need which permissions? How will you implement least privilege? Will you federate with existing identity providers? IAM decisions affect every subsequent architectural choice.

            • Network topology: Design your VCN architecture, subnet strategy, and routing rules. Plan how on-premises systems will communicate with OCI during parallel operation. Consider security list configurations, network security groups and hybrid connectivity using VPN.

            • Compliance & policies: Identify regulatory requirements that affect your DevOps infrastructure. Data residency rules may dictate region selection. Industry compliance standards (SOC 2, ISO 27001, HIPAA) may require specific controls. Document these requirements early so architecture decisions satisfy compliance needs.

            • Observability stack: Plan how you’ll monitor DevOps workloads on Oracle Cloud. Will you use OCI monitoring and logging analytics? Will you integrate with existing tools like Datadog or Splunk? Ensure observability is ready before workloads migrate so you can immediately detect issues.

            • Backup & disaster recovery: Design backup strategies for stateful DevOps components. How will you protect Git repositories, artifact registries, and configuration databases? What’s your recovery time objective for DevOps systems? Remember that losing your CI/CD infrastructure means you can’t respond to production incidents.

            • Rollback strategy: Define clear rollback procedures before migration begins. Under what conditions will you roll back? How will you execute rollback technically? What’s the maximum acceptable time to restore service? Having rollback plans reduces pressure to “make it work” when migrations encounter issues.

          Oracle cloud architecture decisions you must make early

             

              • OCI regions & compartments: Select your primary OCI region based on latency requirements, data sovereignty needs, and service availability. Design your compartment structure to align with organizational boundaries, cost tracking needs, and access control requirements.

              • OKE vs VM-based workloads: Decide which DevOps workloads will run on Oracle Kubernetes Engine versus traditional compute instances. OKE provides excellent scalability for dynamic build agents and containerized services. VM-based deployment suits legacy tools that aren’t containerized. Many organizations adopt a hybrid approach, running modern CI/CD on OKE while maintaining legacy systems on VMs during transition.

              • Networking (VCN, subnets, routing): Design your Virtual Cloud Network architecture for security, performance, and future scalability. Separate public and private subnets appropriately. Plan routing tables, internet gateways, NAT gateways, and service gateways.

              • Identity domains & IAM: Establish identity domains for user management and IAM policies for authorization. Decide whether you’ll use OCI native identity or federate with existing corporate identity providers. Design group structures that reflect organizational roles and responsibilities. Implement least privilege from day one.

              • Image strategy: Determine how you’ll manage machine images and container images. How will you maintain and version images? For containers, plan your registry strategy and image scanning processes.

              • Registry strategy: Choose between OCI Container Registry and third-party solutions. Plan namespace organization, access controls, and retention policies. Consider geographic replication if you operate in multiple regions.

            Preparing your CI/CD for Oracle cloud

               

                • OCI DevOps vs existing tools: Evaluate whether to migrate to OCI DevOps services or continue using existing tools. OCI DevOps provides native integration with other Oracle Cloud services, simplified authentication, and potentially lower costs. However, teams invested in Jenkins, GitLab, or GitHub Actions may prefer running these tools on OKE or compute instances.

                • Git, artifact registries: Plan Git repository migration carefully. OCI DevOps includes Git repository hosting, but you might prefer GitHub, GitLab, or Bitbucket. Ensure your choice integrates smoothly with chosen CI/CD tools. For artifact registries, decide between OCI Artifact Registry, container registry, or third-party solutions like Artifactory.

                • Pipeline secrets: Redesign how pipelines access secrets on Oracle Cloud. Transition from environment variables or file-based secrets to OCI Vault integration. Update pipeline definitions to retrieve secrets from vault rather than storing them in pipeline configurations.

                • Environment promotion: Establish clear promotion workflows between environments. How do changes progress from development through testing to production? What approvals are required? Define these workflows explicitly in your cloud migration strategy to prevent ad-hoc practices that create security and quality risks.

                • Infrastructure as Code: Adopt IaC practices if you haven’t already, or refine existing practices for Oracle Cloud. Terraform is well-supported on OCI with comprehensive providers. Define infrastructure through code so environments are reproducible, changes are version-controlled, and disaster recovery is simplified.

                • Terraform on OCI: When implementing Terraform on Oracle Cloud, decide where to store state files. OCI object storage with state locking provides a robust solution. Plan module organization that promotes reusability without creating tight coupling.

              Security, IAM & Governance preparation

                 

                  • Identity federation: Configure identity federation between OCI and your corporate identity provider. This enables single sign-on, centralizes user management, and allows you to enforce existing access policies in Oracle Cloud.

                  • Least privilege model: Implement least privilege access from migration start. Grant only the permissions each user, service, or pipeline requires. Start restrictive and grant additional access when justified rather than starting permissive and trying to restrict later.

                  • Secrets management: Centralize secrets in OCI Vault with appropriate access controls. Rotate secrets regularly and audit access. Ensure secrets never appear in logs, pipeline outputs, or error messages.

                  • Audit logs: Enable comprehensive audit logging for all DevOps activities. Log who accessed which resources when, what changes were made, and what data was accessed. Retain audit logs according to compliance requirements.

                  • Policy structure: Design IAM policies that balance security and operational efficiency. Use groups rather than individual user assignments. Organize policies by functional area (compute management, network management, etc.) rather than by team to reduce duplication.

                  • Environment separation: Maintain strict separation between development, testing, and production environments. Use separate compartments, VCNs, and IAM policies. Prevent production credentials from existing in non-production environments.

                Testing, migration waves & rollback planning

                   

                    • Dry runs: Conduct complete migration dry runs in isolated environments. Migrate a representative sample of DevOps workloads to OCI using your planned procedures. Identify gaps in documentation, dependencies you missed, and timing issues.

                    • Parallel runs: Operate systems in parallel during migration. Run pipelines in both existing environments and Oracle Cloud simultaneously, comparing outputs. This approach catches integration issues, performance problems, and functional differences before you depend on the migrated systems.

                    • Canary migrations: Migrate DevOps workloads in waves, starting with less critical systems. Use early migrations to validate assumptions, refine procedures, and build team confidence.

                    • Environment parity: Ensure migrated environments match their predecessors functionally while leveraging Oracle Cloud capabilities. Validate that test environments behave like production. Verify that pipelines produce identical artifacts regardless of where they execute.

                    • Rollback strategy: Define specific rollback criteria and procedures. If pipeline success rates drop below X%, initiate rollback. If build times exceed Y minutes, investigate before proceeding. Document exactly how to revert to previous systems, including DNS changes, traffic routing, and service failover.

                    • Change management: Communicate migration schedules clearly across engineering teams. Provide advance notice of maintenance windows. Establish escalation procedures for migration issues. Create feedback channels where teams can report problems immediately.

                  Common mistakes to avoid

                     

                      • Moving pipelines before architecture: The most frequent DevOps migration mistake is attempting to migrate CI/CD pipelines before establishing target architecture. Pipelines need networking, IAM, compute resources, and storage to function. Migrating pipelines first creates chaos as teams scramble to create infrastructure reactively.

                      • Ignoring IAM: Some teams treat IAM as a post-migration concern, granting broad permissions during migration “to make things work.” This creates security vulnerabilities and technical debt. Implement proper IAM from the start.

                      • No cost model: Migrating without understanding Oracle Cloud cost models leads to budget surprises. Different instance types, storage tiers, and network egress patterns have different cost implications. Model expected costs before migration and monitor actual costs carefully during rollout.

                      • No ownership model: Failing to establish clear ownership of DevOps infrastructure in Oracle Cloud creates accountability gaps. Who resolves OKE cluster issues? Who manages IAM policies? Who optimizes costs? Define ownership explicitly in your cloud migration strategy to prevent coordination failures.

                      • No observability: Migrating blind without monitoring and logging infrastructure ready, means you can’t diagnose issues when they occur. Implement observability before workloads migrate.

                      • No rollback plan: Proceeding without tested rollback procedures creates enormous pressure to force failed migrations forward. When migrations encounter serious issues, teams without rollback options choose between keeping broken systems running or improvising recovery procedures under pressure.

                    Conclusion

                    Migrating DevOps workloads to Oracle Cloud is a significant undertaking that demands thorough preparation, thoughtful architecture, and disciplined execution. Organizations that succeed treat migration as a strategic initiative deserving senior attention, adequate resources, and realistic timelines. Those that struggle often approach it as a mere technical task, underestimating complexity and skipping essential preparation. Consequently, it is often wise to seek the expertise of industry professionals, such as the team at Naviteq, who bring years of experience to the migration process. Naviteq doesn’t just migrate your company’s architecture, it creates a personalized strategy tailored specifically for your organization and guides your teams throughout the entire journey.

                    Frequently Asked Questions

                    Yes, Oracle Cloud provides robust capabilities for DevOps workloads. OCI DevOps offers native CI/CD services with deep integration into other Oracle Cloud services. Oracle Kubernetes Engine delivers high-performance container orchestration with competitive pricing. OCI’s compute performance, particularly for database-intensive workloads common in enterprise DevOps, often exceeds alternatives.

                    It depends on the condition of your current tools and your modernization objectives. Well-functioning Jenkins, GitLab, or GitHub Actions implementations can migrate to run on OKE or compute instances with moderate effort. However, if current tools are poorly maintained, overly customized, or don’t align with future needs, migration provides an opportunity to rebuild using OCI DevOps or modern alternatives.

                    Yes. Many enterprises maintain hybrid DevOps infrastructure across on-premises and Oracle Cloud environments. Hybrid architectures work well when different workloads have different requirements, data sovereignty for some applications, cloud scalability for others. OCI supports hybrid connectivity through FastConnect and VPN.

                    Timelines vary dramatically based on complexity, preparation thoroughness, and organizational readiness. Small teams with simple DevOps infrastructure might complete migration in 2-3 months. Large enterprises with complex legacy systems, multiple teams, and extensive compliance requirements typically need 6-12 months. The planning phase alone often requires 1-3 months.

                    Migrate foundational infrastructure before dependent workloads. Establish networking, IAM, observability, and secrets management first. Then migrate non-critical DevOps workloads, perhaps internal tools or development environment pipelines to validate procedures and build confidence. Progress to increasingly critical systems as you prove migration patterns. Save the most critical production CI/CD pipelines for later waves when you’ve refined processes and resolved unexpected issues.

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                    4.2. How we process the data gathered

                    The information gathered is transferred to our CRM or Hubspot. Later, it may be used to contact you with something relevant to your initial request, provide further information related to the topic you requested, and deliver quality service.

                    By sharing personal information with us, you are giving consent for us to rightfully use and process in any way your data, including for the following business purposes:

                    • Send any updates regarding services you have shown interest in or provide further information related to the topic you requested.
                    • Contact and communicate with you regarding your initial request.
                    • To get your consent to further contact you regarding any other services you might be interested in.
                    • Maintenance and support activities of our CRM system and related activities, etc.

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                    4.3. Purposes and legal basis for data processing

                    If you share personal data via chatbot to get an expert’s take on your project or to get familiar with the services our company delivers, we process your data in order to enter into a contract and to comply with our contractual obligations (to render Services), or answer to your request. This way, we may use your personal information to provide services to you, as well as process transactions related to the services you inquired from us. For example, we may use your name or an e-mail address to send an invoice or to establish communication throughout the whole service delivery life cycle. We may also use your personal information you shared with us to connect you with other of our team members seeking your subject matter expertise. In case you use multiple services offered by our company, we may analyze your personal information and your online behavior on our resources to deliver an integrated experience. For example, to simplify your search across a variety of our services to find a particular one or to suggest relevant product information as you navigate across our websites.

                    With an aim to enhance our productivity and improve our collaboration—under our legitimate interest—we may use your personal data (e.g., an e-mail, name, job title, or activity taken on our resources) to provide information we believe may be of interest to you. Additionally, we may store the history of our communication for the legitimate purposes of maintaining customer relations and/or service delivery, as well as we may maintain and support the system, in which we store collected data.

                    If you share personal data via chatbot for any other purpose we process data with a legitimate interest to prevent spam and restrict direct marketing of third-party companies. Our interactions are aimed at driving engagement and maximizing value you get through our services. These interactions may include information about our new commercial offers, white papers, newsletters, content, and events we believe may be relevant to you.

                    4.4. Data retention period

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                    4.5. Data recipients

                    We do not transfer data to third parties, apart from the cases described in the General data processing section and this section.

                    5. Data we gather via e-mails, messengers, widgets, and phones

                    5.1. We collect the following categories of data

                    When you interact with us via any other means and tools, we gather the following information about you:

                    • Name/surname
                    • Position
                    • Phone number
                    • E-mail
                    • Location
                    • Company name
                    • Any other information you provided to us from your request

                    The information about a customer call is stored in our internal system and includes a full call recording (starting the moment a connection was established), a voice recording if any available, a phone number, and a call duration.

                    5.2. How we process the data gathered

                    All the requests acquired via e-mail are stored within a business Gmail account of Naviteq located at the Google’s server. The information about the request is further transferred and stored in internal CRM either by employees of Naviteq manually or automatically for further processing according to our purposes. We may maintain and support the system, in which we store collected data.

                    5.3. Purposes and legal basis for data processing

                    When you contact us via any other means to get an expert’s take on your project / our services or to make any kind of a request, we process your data in order to enter into a contract, to comply with our contractual obligations (to render Services), or answer to your request.

                    This way, we may use your personal information to provide services to you, as well as process transactions related to the services you inquired from us. For example, we may use your name or an e-mail address to send an invoice or to establish communication throughout the whole service delivery life cycle. We may also use your personal information you shared with us to connect you with other of our team members seeking your subject matter expertise. In case you use multiple services offered by our company, we may analyze your personal information and your online behavior on our resources to deliver an integrated experience. For example, to simplify your search across a variety of our services to find a particular one or to suggest relevant product information as you navigate across our websites. With an aim to enhance our productivity and improve our collaboration, what is our legitimate interest, we may use your personal data—such as an e-mail, name, job title, or activity taken on our resources—to provide information we believe may be of interest to you. Additionally, we may store the history of our communication for the legitimate purposes of maintaining customer relations and/or service delivery.

                    If you communicate with us for any other purpose we process data with a legitimate interest to prevent spam and restrict direct marketing of third-party companies. Our interactions are aimed at driving engagement and maximizing value you get through our services. These interactions may include information about our new commercial offers, white papers, newsletters, content, and events we believe may be relevant to you or your initial request.

                    5.4. Data retention period

                    We set a retention period for the data collected to 6 years. This data may be further used to contact you if we want to send you anything relevant to your initial request.

                    5.5. Data recipients

                    We do not share data with third parties, apart from the cases described in the General data processing section and cases stipulated in our third partner’s privacy policies.

                    6. Data we gather if you are our customer

                    6.1. We collect the following categories of data

                    If you are our customer, you have already shared the following information with us to process:

                    • Names/surnames of contact persons
                    • Positions
                    • Phone numbers
                    • E-mails
                    • Skype IDs
                    • Company name/address
                    • Any other information you provided to us during service delivery
                    • History of our communication, etc.

                    6.2. How we process the data gathered

                    • Information about the existing customers is transferred to our internal CRM (by our employees manually or automatically on receiving a contact form) and Hubspot (HubSpot, Inc. Privacy Policy) for further processing a customer request and providing relevant services, as well as developing recommendations on improving the services we deliver. We may further need any maintenance and support activities of our CRM system or any related activities.
                    • To share contact information and information related to the services a customer is interested in, we may use the following messengers: Skype (Privacy Policy), Viber (Privacy Policy), WhatsApp (Privacy Policy), or Telegram (Privacy Policy), as well as e-mail services—Gmail (Privacy Policy) or Outlook (Privacy Policy)
                    • To store and share project requirements or any other information submitted by a customer (e.g., a project budget estimation to deliver a suitable commercial offer, UI mockups submitted by a customer, test access to a customer system, etc.), we may use services of Google (Privacy Policy), Adobe (Privacy Policy), Microsoft Office (Privacy Policy), Atlassian (Privacy Policy), and Trello (Privacy Policy)
                    • To provision phone calls in a distributed manner, Naviteq makes use of services to store historical data about the activities conducted.
                    • To establish internal business processes within our departments and teams and to ensure timely request processing, we make use of Trello (Privacy Policy) and Atlassian (Privacy Policy). These services may store project information related to a technology stack, budget, roadmap, deadlines, Naviteq project team, etc.
                    • To store the audio recordings of negotiations with a customer in order to clarify details if necessary and conduct meetings with previous, existing, and potential customers, we make use of GoToMeeting (Privacy Policy), and Hangouts (Privacy Policy), or Zoom (Privacy Policy).
                    • To store case studies, describing a delivered project approved by a customer, we use an internal web portal—SharePoint Portal (Privacy Policy)—which only employees of Naviteq can access.
                    • To provision contracts, all the data about the active customers is stored in a secured internal network resource with limited access. This resource is available only to our account managers or other employees concerned for the purpose of improving service delivery while establishing communication with a customer, issuing an invoice, and generating reports for a customer. Additional services Naviteq uses for issuing invoices Azets AS (Privacy Policy). These services process data in compliance with the privacy policies of the mentioned services.
                    • Additionally, by sharing with us this information you are giving consent to contact you in order to get your consent for the possibility to contact you regarding any other services you might be interested in

                    6.3. Purposes and legal basis for data processing

                    We use personal data submitted for the following purposes:

                    To fulfill/comply with our contractual obligations or answer your request. For example, we use your name or an e-mail in contact to send invoices or communicate with you at any stage of the service delivery life cycle. This way, we may use your personal information to provide services to you, as well as process transactions related to the services you inquired from us. For example, we may use your name or an e-mail address to send an invoice or to establish communication throughout the whole service delivery life cycle. We may also use your personal information you shared with us to connect you with other of our team members seeking your subject matter expertise. In case you use multiple services offered by our company, we may analyze your personal information and your online behavior on our resources to deliver an integrated experience. For example, to simplify your search across a variety of our services to find a particular one or to suggest relevant product information as you navigate across our websites.

                    With an aim to enhance our productivity and improve our collaboration, what is our legitimate interest, we may use your personal data—such as an an e-mail, name, job title, or activity took on our resources — to provide the information we believe may be of interest to you and communicate with you in order to get your consent for a possibility to contact you regarding any other services you might be interested in. Additionally, we may store the history of our communication for the legitimate purposes of maintaining customer relations and/or service delivery as well as to maintain and support our CRM system and related activities.

                    6.4. Data retention period

                    We set the retention period for your data about our customer to 1 year from last Service delivery. We keep it to be able to reach you when we have something relevant to your initial request (for example, updated information on related services, news, events, updates, etc).

                    6.5. Data recipients

                    We do not share data with third parties, apart from the cases described in the General data processing section or in this section.

                    7. Data we gather from the attendees of our events

                    7.1. We collect the following categories of data

                    When you register or attend an event organized by Naviteq, you share the following information with us:

                    • Names/surnames of contact persons
                    • Positions
                    • Phone numbers
                    • E-mails
                    • Skype IDs
                    • Company name/address
                    • Any other information you provided to us during service delivery
                    • History of our communication, etc.

                    7.2. How we process the data gathered

                    Data about users who filled out a contact form is stored in our internal CRM, which shall be maintained and supported, and Hubspot (HubSpot, Inc. Privacy Policy) — by our employees manually or automatically on receiving a contact form — for further processing a customer request and providing relevant services, as well as developing recommendations on improving the services we deliver.

                    To share contact information, as well as information related to the events and services that may be of interest to a customer, Naviteq may use the following:

                    • Messengers: Skype (Privacy Policy), Viber (Privacy Policy), WhatsApp (Privacy Policy), or Telegram (Privacy Policy)
                    • E-mail services Gmail (Privacy Policy) or Outlook (Privacy Policy)
                    • Social media platforms: LinkedIn (Privacy Policy)
                    • VOIP phone and conferencing services: GoToMeeting (Privacy Policy), Hangouts (Privacy Policy) or Zoom (Privacy Policy).

                    To provide users with the possibility to register for an event organized by Naviteq and acquire tickets, we use Eventbrite (Privacy Policy).

                    To store and share information about attendees of the events organized by Naviteq, as well as to improve all the online activities related to such events, Naviteq makes use of the services of Google (Privacy Policy) and Microsoft (Privacy Policy)

                    To enable marketing activities and share information about relevant services provided by our company, we use remarketing and advertising instruments available through Google Adwords (Privacy Policy).

                    To build a strong community around the events organized by Naviteq and to interact with those interested in our services, we use Meetup.com (Privacy Policy).

                    To optimize internal processes and improve communication channels, we may use Atlassian (Privacy Policy) and Trello (Privacy Policy).

                    7.3. Purposes and legal basis for data processing

                    To establish efficient communication with customers about our services, we may use the following data:

                    • To fulfill and comply with our contractual obligations or answer to your request. To maintain contract development, we use your contact data to send transactional information via e-mail, Skype, or any other communication means or services. Your contact data is also used to confirm your request, respond to any of your questions, inquiries, or requests, provide support, as well as send you any updates on the services we deliver.
                    • To fulfill our legitimate interest, we use your contact information and information about your interaction with our services to send promotional materials that we find relevant to you via e-mail, Skype, or any other communication means or services. Our interactions are aimed at driving engagement and maximizing the value you get through our services. These interactions may include information about our new events, commercial offers, newsletters, content, and events we believe may be relevant to you. To fulfill our legitimate interest, we use your contact information which is stored at our CRM system in order to maintain and support our CRM system and carry on any related activities.

                    7.4. Data retention period

                    We set the retention period for your data about our customer to 6 years from the last event you have been registered. We keep it to be able to reach you when we have something relevant to your initial request (for example, updated information on calls, e-mail, etc.).

                    7.5. Data recipients

                    We do not share personal data with third parties, apart from the cases, which implies Naviteq is to provide a list of registrars to the organizer of the event with a view to ensuring an acceptable level of organization and security.

                    8. General data processing and data storage

                    Our processing means any operation or set of operations that is performed on personal data or on sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction, support, maintenance, etc.

                    The retention period of storing data varies on its type. As the retention period expires, we either delete or anonymize personal data collected. In case data was transferred to backup storage and, therefore, cannot be deleted, we continue to store it in a secure fashion, but do not use it for any purpose. In all the other cases, we proceed with the deletion of data.

                    The information available through our websites that was collected by third parties is subject to the privacy policies of these third parties. In this case, the retention period of storing data is also subject to the privacy policies of these third parties.

                    To prevent spam, we keep track of spam and swindler accounts, which may be blocked through filtering at the server level.

                    A request containing words, which may be treated as spam-related or which may promote the distribution of misleading information, are filtered at the server level, as well as by company employees manually.

                    Data storage on our servers, as well as on cloud services provided by Google, Amazon, Hubspot, and on other services, inter alia Drift.com or other stipulated in this policy.

                    We do not make automated decisions, including profiling.

                    9. Your rights

                    Below, you will find a list of the rights you are subject to. Please note that some of the enlisted rights may be limited for the requests, which expose the personal information of another individual who is subject to the very same rights for privacy. In such a case, we will not be able to satisfy your request for data deletion if it contains information we are eligible to keep by law.

                    The right to be informed and to access information. You have legal rights to access your personal data, as well as request if we use this data for any purpose. Complying with our general policy, we will provide you with a free copy of your personal information in use within a month after we receive your request. We will send your information in use via a password-protected PDF file. For excessive or repeated requests, we are eligible to charge a fee. In case of numerous or complex requests, we are eligible to prolong our response time by as much as two additional months. Under such circumstances, you will be informed about the reasons of these extensions. In case, we refuse to address a particular request, we will explain why it happens and provide you with a list of further actions you are eligible to proceed. If shall you wish to take further action, we will require two trusted IDs from you to prove your identity. You may forward your requests to our Data Protection Officer ([email protected]). Please provide information about the nature of your request to help us process your inquiry.

                    The right for rectification. In case you believe, we store any of your personal data, which is incorrect or incomplete, you may request us to correct or supplement it. You also have the right to introduce changes to your information by logging into your account with us.

                    The right to erase, or “the right to be forgotten”. Under this principle, you may request us to delete or remove your personal data if there is no solid reason for your data continued processing. If you would like us to remove you from our database, please e-mail [email protected]). The right to be forgotten may be brought into force under the following reasons:

                    • Data, which no longer has a relation to its original purpose for the collection.
                    • You withdraw consent with respect to the original reason data was processed, and there is no other reason for us to continue to store and process your personal data.
                    • You have objections to processing your personal data, and there are no overriding legitimate reasons for us to continue to process it.
                    • Your personal data has been unlawfully processed.
                    • Your personal data has to be deleted to comply with a legal obligation in a European Union or a Member State law to which Naviteq is subject.
                    • Your personal data has been collected in relation to the offer of information society services.

                    The right to restrict processing. Under this right, you may request us to limit the processing your personal data. In this regard, we are eligible to store information that is sufficient to identify which data you want to be blocked, but cannot process it further. The right to restrict processing applies to the following cases:

                    • Where you contest the accuracy of your personal data, we will restrict data processing until we have verified the accuracy of your personal data.
                    • Where you have objected to data processing under legitimate interests, we will consider whether our legitimate interests override yours.
                    • When data processing is unlawful, and you oppose data deletion and request restriction instead.
                    • If we no longer need your personal data, but you require this data to establish, exercise or defend a legal claim.

                    If we have disclosed your personal data in question to third parties, we will inform them about the restriction on data processing, unless it is impossible or involves disproportionate effort to do so. We will inform you if we decide to lift a restriction on data processing.

                    The right to object. You are eligible to object to processing your personal data based on legitimate interests (including profiling) and direct marketing (including profiling). The objection must be on “grounds relating to his or her particular situation.” We will inform you of your right to object in the first communication you receive from us. We will stop processing your personal data for direct marketing purposes, as soon as we receive an objection.

                    The right to data portability. You are eligible to obtain your personal data, which is processed by Naviteq, to use it for your own purposes. It means you have the right to receive your personal data — that you have shared with us—in a structured machine-readable format, so you can further transfer the data to a different data controller. This right applies in the following circumstances:

                    • Where you have provided the data to Naviteq.
                    • Where data processing is carried out because you have given Naviteq your consent to do so.
                    • Where data processing is carried out to develop a contract between you and Naviteq.
                    • Where data processing is carried out automatically. (No membership data is processed using automated means, so this right does not apply).

                    Withdrawal of consent. If we process your personal data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any point in time. Please note, that if you exercise this right, you may have to then provide your consent on a case-by-case basis for the use or disclosure of certain personal data, if such use or disclosure is necessary to enable you to utilize some or all of our services.

                    Right to file a complaint. You have the right to file a complaint about manipulations applied to your data by Naviteq with the supervisory authority of your country or a European Union Member State.

                    10. Data security and protection

                    We use data hosting service providers in the United States and Ireland to store the information we collect, and we do use extra technical measures to secure your data.

                    These measures include without limitation: data encryption, password-protected access to personal information, limited access to sensitive data, encrypted transfer of sensitive data (HTTPS, IPSec, TLS, PPTP, and SSH) firewalls and VPN, intrusion detection, and antivirus on all the production servers.

                    The data collected by third-party providers is protected by them and is subject to their terms and privacy policies.

                    The data collected on our websites by Naviteq, as well as the data, which you entrust us under NDAs and contracts, is protected by us. We follow the technical requirements of GDPR and ensure security standards are met without exception.

                    Though we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data is absolutely safe from intrusion by others during transmission through the Internet, or while stored on our systems, or otherwise in our care.

                    11. Data transfer outside EEA

                    We collect information worldwide and primarily store this information in the United States and Ireland. We transfer, process, and store your information outside of your country of residence across regions wherever we or our third-party service providers operate for the purpose of delivering our services to you and for maintenance and support purposes. Whenever we transfer your information, we take precautionary measures to protect it. Thus, the data by third-party providers may be transferred to different countries globally for processing. These data transfers fall under the terms and privacy policies of these providers and (or) under standard data protection clauses.

                    The data collected by Naviteq may be transferred across our offices. Headquartered in Israel.

                    12. General description

                    We may supplement or amend this policy by additional policies and guidelines from time to time. We will post any privacy policy changes on this page. We encourage you to review our privacy policy whenever you use our services to stay informed about our data practices and the ways you can help to protect your privacy.

                    Our services are not directed to individuals under 16. We do not knowingly collect personal information from individuals under 16. If we become aware that an individual under 16 has provided us with personal information, we will take measures to delete such information.

                    If you disagree with any changes to this privacy policy, you will need to stop using our services.

                    Contact us

                    Your information is controlled by Naviteq Ltd. Israel If you have questions or concerns about how your information is handled, please direct your inquiry to Naviteq Ltd. Israel, which we have appointed as responsible for facilitating such inquiries.

                    Naviteq Ltd. Israel:

                    Israel, Tel Aviv, Alon Building 1, Yigal Alon St 94, Tel Aviv-Yafo

                    Phone/fax: +972 (58) 4448558

                    E-Mail: [email protected]